If you are reading this FAQ, you are likely encountering a problem ("not working" error) using the hyperlink provided to access training materials (e.g., secure Shared File Folder for Training Materials, Google Doc Form) or a training syllabus.
No worries, since the vast majority of the time (99+%) the problem has to do with with internal security restrictions on your corporate/government Intranet (compare the public Internet). Please retry the problematic hyperlink with a computer that has access to the public Internet, and the hyperlink should work fine. For those who are Working-From-Home (WFR), make sure that you are not logged into a corporate/government Intranet via VPN.
If you continue to encounter problems with the hyperlink, please contact us with details about the specific error you are encountering (error message, web browser, OS, etc.), so that we can provide you with additional assistance.