PivotPoint Technology Corp. ("PivotPoint") offers its Training Services with the understanding that either party may terminate the agreement for convenience by providing thirty (30) days advance written notice prior to the training start date.
In the event of cancellation by the Client with less than thirty (30) days advance written notice, PivotPoint shall receive a cancellation fee of 50% of the contracted fee for the value of the training. If the Client cancels with less than seven (7) days notice or fails to attend the training (a "No Show"), PivotPoint shall receive a cancellation fee of 75% of the contracted fee. The Client may substitute training participants up until the start of the first day of training.
In the case of unforeseen circumstances that force PivotPoint to cancel the training services (force majeure), PivotPoint will offer the Client the option of rescheduling the training or receiving a full refund of any advance payments made.
By entering into a training agreement with PivotPoint, the Client agrees to the terms of this Training Cancellation Policy.