In general, the earlier you schedule your training, PivotPoint will be able to provide you with a better selection of training dates. PivotPoint cannot guarantee reserved training dates without a valid PO or prepayment.
PivotPoint Technology Corp. ("PivotPoint") offers its Training Services with the understanding that either party may terminate the agreement for convenience by providing thirty (30) days advance written notice prior to the training start date.
In the event of cancellation by the Client with less than thirty (30) days advance written notice, PivotPoint shall receive a cancellation fee of 50% of the contracted fee for the value of the training. If the Client cancels with less than seven (7) days notice or fails to attend the training (a "No Show"), PivotPoint shall receive a cancellation fee of 75% of the contracted fee. The Client may substitute training participants up until the start of the first day of training.
In the case of unforeseen circumstances that force PivotPoint to cancel the training services (force majeure), PivotPoint will offer the Client the option of rescheduling the training or receiving a full refund of any advance payments made.
By entering into a training agreement with PivotPoint, the Client agrees to the terms of this Training Cancellation Policy.
PivotPoint Technology Corp. ("PivotPoint") hereby asserts its exclusive rights to all copyrighted training materials provided to the Client as part of its Training Services. The Client agrees not to copy, distribute, modify, or create any derivative works from these materials without prior written permission from PivotPoint.
Furthermore, the Client is prohibited from recording or digitally streaming PivotPoint's live instruction content in any form, including video, audio, and images, without prior written permission from PivotPoint.
Any unauthorized use of PivotPoint's training materials may violate copyright laws and will be subject to legal action. By entering into a training agreement with PivotPoint, the Client agrees to respect the intellectual property rights of PivotPoint and to use the training materials only as explicitly permitted by this Copyright Notice.
Whenever a Client wants to use confidential information for Training, Consulting, or Technical Support purposes, PivotPoint will be glad to execute a mutual Non-Disclosure Agreement (NDA) that protects the confidential information of both Parties in a fair and balanced manner. As a general policy, PivotPoint will only execute mutual NDAs, instead of unilateral NDAs, since the latter agreements tend to be one-sided and fail to adequately protect PivotPoint's Intellectual Property and vital business information (such as that typically required for vendor registration). As a PivotPoint Client you can provide your own mutual NDA for us to consider; alternatively, we will be glad to provide you with a PivotPoint mutual NDA.
All PivotPoint onsite training, consulting, and tech support services are subject to cancellation or re-scheduling due to severe weather or other unforeseen emergency situations. In the event of severe weather or other unforeseen emergency situations, contact us for further information about cancellation or re-scheduling.
With the exception of services subject to a legally binding contract, PivotPoint reserves the right to change prices and Terms & Conditions for its services at any time without notice.